Directory and Listing Terms
Last updated: 14 September 2026 · Version 1.0
These are the terms on which Tehsil Pty Ltd ABN 23 676 040 412 (We, Us, Our) will provide Great Nature Directory Services. This agreement applies to businesses that submit a listing on the Great Nature Directory, and also governs anyone who accesses or uses the Website (see clause 18, Website Users).
In these terms You and Your refers to the customer to which We provide the Directory Services. Together with the Listing Application these terms constitute an agreement between You and Us.
Listing Application — Key Terms
| Customer name | As set out in your Listing Application |
| Customer ABN | As set out in your Listing Application |
| Customer Address | As set out in your Listing Application |
| Customer contact details for notices | As set out in your Listing Application |
| Plan | As set out in your Listing Application |
Acceptance of terms
Please read these Terms. By clicking “I agree” you:
- acknowledge that you have read and understood them;
- agree on behalf of the customer to be bound by them; and
- warrant that you are authorised to agree on behalf of the customer to be bound by them.
1. These Terms
1.1These are the terms on which Tehsil Pty Ltd ABN 23 676 040 412 (We, Us, Our) will provide Great Nature Directory Services.
1.2In these terms You and Your refers to the customer to which We provide the Directory Services.
1.3Together with the Listing Application these terms constitute an agreement between You and Us.
1.4You acknowledge that You agree to be bound by these terms.
1.5We may amend these terms from time to time. You may be asked to accept new terms before you can renew this agreement. By clicking “I agree” or “I accept” or similar You acknowledge that You agree to be bound by the new terms and that they will replace and supersede the previous terms.
2. Term
2.1This agreement commences on the date you submit your listing or when your initial payment is accepted and continues for the Term, unless it is terminated earlier in accordance with clause 15.
2.2We review every listing before it is first published. Your listing is published on the Directory only after We approve it. We may decline to publish a listing, or ask You to change it, if We reasonably consider that it is inaccurate, incomplete, misleading, outside the scope of the Directory, or otherwise does not comply with this agreement. If We decline to publish a listing We will refund any Fees You have paid for it.
3. Our responsibilities
3.1We agree to:
(a)provide the Directory Services in a professional manner consistent with industry standards and in accordance with all applicable laws, regulations and other legal requirements; and
(b)ensure We hold all licences, permits, consents and authorisations required under applicable law to provide the Directory Services.
4. Your responsibilities
4.1You must:
(a)promptly provide any approvals requested by Us, or promptly respond to Our queries regarding the Directory Services or any other relevant matter; and
(b)keep all login and password details for creating or editing Your listing on the Website as part of the Directory Services secure, and ensure that Your Personnel do not share them with any other person.
4.2We will not be liable for any delay or failure to perform any obligation to the extent that delay or failure is due to:
(a)a delay or failure by You providing information, approvals or responses in accordance with clause 4.1; or
(b)any delay or failure by You in complying with any other obligation under this agreement.
5. Your acknowledgements
5.1You acknowledge that You are responsible for:
(a)entering Your Data into the Listing Application;
(b)updating Your Data;
(c)the accuracy and content of, and any errors in, Your Data that You enter into the Listing Application;
(d)complying with the Privacy Act 1988 (Cth) and all other applicable data privacy and protection laws, rules and regulations in relation to Your Data;
(e)the actions of any person accessing or using the Directory Services through the access provided to You; and
(f)ensuring that We are lawfully able to deal with Your Data as contemplated by this agreement.
5.2Where Your Data includes information about individuals (for example team members, or the named holder of a registration or accreditation), You must, before entering it, tell each of those individuals that their name, photo, biography, qualifications and other details You provide will be published on a public website that may be indexed by search engines, and obtain their consent to that publication, and You must promptly remove, amend or update an individual’s details upon becoming aware that the individual has withdrawn their consent to the collection, use, disclosure or publication of those details.
6. Your Data
6.1You grant to Us the right to use Your Data for the sole purpose of Us providing the Directory Services.
6.2You acknowledge and agree that:
(a)We may use or disclose Your Data for the purposes of:
(i)administering and providing the Directory Services;
(ii)improving the Directory Services and the Directory;
(iii)matching, ranking and recommending listings to users of the Directory, including through search, filters and automated or AI-assisted tools;
(iv)providing You with aggregated statistics about views of, and interactions with, Your listing;
(b)We may use de-identified aggregated data collected from the Directory Services for marketing purposes, benchmarking, business metrics, business planning and developing new offerings and products; and
(c)We may disclose Your Data to external service providers, which may be based outside Australia, on a confidential basis and provided such service providers are limited in their use of the information to the purpose of Us providing and supporting the Directory Services and other services relevant to this agreement.
6.3You acknowledge that We may display, format, and categorise Your Data consistent with the format and style of the Directory or any updates to it.
6.4You acknowledge that We may remove any of Your Data if We reasonably consider that it breaches any law or third-party rights or otherwise does not comply with the terms of this agreement.
6.5You acknowledge and agree that:
(a)the Directory is a public website. Your Data that is entered for publication (Listing Content) will be visible to anyone on the internet, without a login;
(b)We publish Listing Content in a form designed to be found online, including structured data (such as business name, description, suburb, State, telephone, email and website) for search engines, and We include Your listing page in Our sitemap;
(c)search engines (such as Google) and other third parties outside Our control may crawl, index, cache, copy and display Listing Content, including images and documents You upload, and may continue to display cached copies after Listing Content is changed or removed;
(d)We do not publish Your ABN, Your account login email address or password, Your payment details, or Our internal notes about Your listing;
(e)if Your listing is removed (by You or by Us), We will remove it from the Directory and Our sitemap and request that search engines update their results, but We cannot control how quickly search engines or other third parties do so;
(f)Where relevant to the profession or services listed, we may identify, display or otherwise indicate a Provider’s registration, accreditation, certification, membership, approval or other professional status with a professional registration or accreditation body, government authority, professional association, society or other recognised body; and
(g)You are responsible for keeping Listing Content current, and You can edit it at any time through Your account.
7. Your restrictions
7.1You must not, and must ensure that Your Personnel do not:
(a)copy, modify, translate, enhance or adapt the Directory, the Website or any materials provided or made available to You in relation to the Directory Services (Our Materials);
(b)reverse engineer, disassemble, or decompile any software forming part of Our Materials or determine or attempt to determine any source code, algorithms, methods or techniques used or embodied in the Directory or Website;
(c)exploit or use the Directory Services otherwise than as permitted under this agreement;
(d)use Our Intellectual Property to attempt to create any competitive product or any service which has features or functionality the same as or similar to the features and functionality of the Directory or Website, or copy any features, functions, graphics or interfaces of the Directory or Website;
(e)use the Directory Services to transmit any content, data or information that is unlawful, abusive, malicious, harassing, tortious, defamatory, vulgar, obscene, libellous invasive of another’s privacy right or right of publicity, or racially or ethnically objectionable;
(f)infringe the Intellectual Property Rights of any person when using the Directory Services;
(g)interfere with or disrupt the software or systems used to host the Directory or Website, or other systems, equipment or networks connected to them;
(h)knowingly introduce to the Website any virus, trojan, worms, logic bomb or other material which is malicious or technologically harmful;
(i)circumvent or disclose the user authentication or security of the Directory or the Website; or
(j)make any use of the Directory Services or Our Materials that violates any applicable law or regulation.
8. Fees and payment
8.1You must pay Us the Fees. Fees are payable in advance for each Subscription Period by credit or debit card through Our payment provider (Stripe). Your Subscription Period will be monthly or annual, as selected by You when subscribing to Your Plan. By providing payment details You authorise Us to charge the Fees for each Subscription Period when it starts. Your subscription renews automatically at the end of each Subscription Period at the Fees then displayed on the Website for Your Plan, unless You cancel.
8.2The amounts specified in this agreement are exclusive of any GST unless expressly stated otherwise. If GST is payable on any supply made by a party (supplier) under this agreement, the recipient will pay to the supplier as additional consideration an amount equal to the GST payable on the supply, subject to the supplier providing a tax invoice.
8.3Terms used in this clause 8 which are defined in the GST Act have the same meaning as in the GST Act.
9. Intellectual property
9.1Nothing in this agreement grants to you any right, title or interest in or to Our Intellectual Property.
10. Confidential information
10.1Each party (Receiving Party) acknowledges and agrees that the Confidential Information of the other party (Disclosing Party) is confidential and valuable to the Disclosing Party.
10.2Each party agrees:
(a)to keep Disclosing Party’s Confidential Information confidential;
(b)subject to clause 10.3, not to disclose the Disclosing Party’s Confidential Information to any person;
(c)to only use the Disclosing Party’s Confidential Information for purposes of fulfilling the Receiving Party’s obligations or exercising its rights under this agreement, and not for any other purpose.
10.3A Receiving Party may disclose the Confidential Information of the Disclosing Party to those of the Receiving Party’s Personnel (and, in the case of Us, its subcontractors) who need to know it for the purposes of this agreement, provided that each such person who comes into possession of that Confidential Information is required to keep it confidential on terms no less onerous than those contained in this clause 10.
10.4A Receiving Party’s obligations under this clause 10 do not apply to any Confidential Information of the Disclosing Party which the Receiving Party can show:
(a)was in its possession at the time of disclosure to it and was not acquired in breach of an obligation of confidence or under an obligation of confidence;
(b)is in, or enters, the public domain, other than as a result of a breach of an obligation of confidence; or
(c)is acquired from a third party, provided that it was not acquired by the third party unlawfully, or in breach of an obligation of confidence, or under an obligation of confidence.
10.5Subject to clause 10.6, on request by the Disclosing Party or on termination or expiry of this agreement, the Receiving Party must immediately deliver to the Disclosing Party its Confidential Information and all copies of it, and permanently delete from all computer systems under the Receiving Party’s control Our Confidential Information which is in electronic form.
10.6Each Receiving Party may retain in its possession one copy of the Disclosing Party’s Confidential Information to meet legal or regulatory obligations, provided that it continues to comply with its obligations of confidence under this clause 10 in relation to that copy.
11. Privacy and Personal Information
11.1You must:
(a)not provide Us with Personal Information about any individual (including any of Your customers) unless You have the consent of that individual to do so; and
(b)if You do provide Us with Personal Information about an individual, before doing so You must ensure that the disclosure complies with the Privacy Act 1988 (Cth).
11.2To the extent that You submit Personal Information through the Directory Services or otherwise provide Personal Information to Us, that Personal Information will be dealt with by Us in accordance with:
(a)applicable Australian privacy laws including the Privacy Act 1988 (Cth); and
(b)our privacy policy, as amended from time to time, located on https://directory.greatnature.ai/privacy.
11.3Terms used in this clause 11 have the meaning given to them in the Privacy Act 1988 (Cth).
12. No warranty
12.1Except for those terms that cannot by law be excluded, all terms other than those expressly contained in this agreement are excluded.
13. Liability
13.1If any Directory Services are provided by Us to You as a consumer under the Australian Consumer Law (ACL), Our liability to You for any failure to comply with a consumer guarantee under the ACL in respect of those services is limited at Our option to either:
(a)resupplying the services; or
(b)paying the cost of resupplying the services.
13.2We do not warrant or guarantee that the Website or Directory will be available at all times, uninterrupted, error-free or free from technical issues. We may suspend, restrict or interrupt access to the Website or Directory from time to time, including for maintenance, upgrades, technical, operational or security reasons. We will use reasonable endeavours to minimise disruption where reasonably practicable. No refund, credit or reduction of Fees will be payable in respect of any period of unavailability, interruption or restricted access, except to the extent required by the Australian Consumer Law or other applicable law.
13.3Our total aggregate liability to You (whether in contract, tort (including negligence) or otherwise) arising out of or in connection with the Directory Services is limited to the Fees received by Us from You in the prior 12 months.
13.4We will not be liable (whether in contract, tort (including negligence) or otherwise) for any consequential, special, incidental or indirect loss or damage including loss of profit or loss of contract (whether consequential, special, incidental or indirect) arising out of or in connection with this agreement.
13.5Each party’s liability is reduced proportionally to the extent that an act or omission of the other party contributed to the loss or damage incurred.
14. Force majeure
14.1We will not be liable to You if provision of the Directory Services is delayed, impeded or prevented by Force Majeure.
14.2If a delay in the performance of this agreement due to Force Majeure continues for more than one month, You may terminate this agreement by notice.
15. Termination
15.1A party may terminate this agreement immediately by notice to the other party if the other party:
(a)breaches any term of this agreement and fails to remedy the breach within 30 days after notice from the first party to do so; or
(b)enters into any form of insolvency, liquidation or external administration, whether voluntary or involuntary, formal or otherwise.
15.2On termination or expiry of this agreement:
(a)We will immediately cease providing the Directory Services;
(b)We will remove Your Data from the Directory; and
(c)You must pay Us all outstanding amounts, which will become immediately due and payable.
15.3The termination or expiry of this agreement does not affect any provision which is expressly or by implication intended to continue in force after termination or expiry.
15.4You may cancel this agreement at any time through Your account settings (“Deregister” or similar) or by notice to Us. Cancellation takes effect at the end of the current Subscription Period; Your listing is removed from the Directory at that time (or immediately if You ask) and no further Fees are charged.
15.5We may remove or suspend Your listing immediately by notice to You if We reasonably consider that Your Data is inaccurate, misleading, unlawful, infringes any person’s rights, or otherwise breaches clause 5, 6 or 7, or if a person named in Your listing withdraws their consent to publication. We may also terminate this agreement for convenience on 30 days’ notice, in which case We will refund any Fees paid for the period after termination.
16. Dispute resolution
16.1The parties agree that a dispute arising under this agreement must be dealt with as follows:
(a)the party claiming that there is a dispute will give the other party a notice setting out the nature of the dispute;
(b)within 10 Business Days, a senior representative of each party must meet in order to try to settle the dispute;
(c)if a resolution is not reached within the period in 16.1(b) above, the parties must refer the dispute to mediation, which is to be conducted:
(i)in Perth (the parties may attend by video link);
(ii)by a mediator who is independent of the parties and appointed by agreement of the parties or, failing agreement within 5 Business Days, by a person appointed by the Resolution Institute;
(iii)in accordance with the then-current Resolution Institute Mediation Rules; and
(iv)if the dispute is not resolved within 20 Business Days after referral to mediation (or such other period as the parties may agree), either party may commence legal proceedings.
16.2Nothing in this clause 16 prevents a party from commencing legal proceedings seeking urgent interim or interlocutory relief.
17. Miscellaneous
17.1Any notice or communication to or by a party to this agreement must be:
(a)in writing and sent by email;
(b)if to Us, at the following email address: [email protected]; and
(c)if to You, at the email address for notices in the Listing Application.
17.2This agreement comprises the entire understanding and agreement between the parties as to its subject matter.
17.3Nothing in this agreement creates an agency, partnership, joint venture or employment relationship between the parties.
17.4A party may not assign or novate any of its rights or obligations under this agreement without the prior written consent of the other party.
17.5If any term of this agreement is found to be unenforceable by a court of competent jurisdiction, that term will be severable and the remaining terms will continue in full force and effect.
17.6This agreement is governed by the laws of Western Australia, Australia. Each party submits to the non-exclusive jurisdiction of the courts of Western Australia.
18. Website Users
18.1This clause applies to every person who accesses or uses the Website, whether or not they are a customer (Website User). Clauses 9 (Intellectual property), 12 (No warranty), 13 (Liability) and 17.6 (governing law) also apply to Website Users as if references to You were references to the Website User. By using the Website you agree to these terms.
18.2Listings are created and maintained by the businesses they describe. We review new listings before publication and may remove listings, but We do not check a business’s qualifications, registrations, licences, insurance or the quality of its services. Descriptions, claims and prices in a listing are the business’s own.
18.3The Directory and the helplines information are general information only. They are not advice, and the inclusion of a business, product or service is not a recommendation or endorsement by Us. Website Users must make their own enquiries before engaging any business. In an emergency, call 000.
18.4A Website User must not: use automated tools to scrape, crawl or harvest content or contact details from the Website (other than search engines indexing public pages in accordance with Our robots directives); use contact details published in the Directory for unsolicited marketing; introduce malicious code or attempt unauthorised access to the Website or its systems; or submit content that is false, misleading, unlawful, infringes another person’s rights, or contains another person’s personal information without their consent.
18.5A Website User who creates an account must provide accurate information, keep their login details secure, and is responsible for activity under the account. We may suspend or close an account that breaches these terms.
19. Definitions and interpretation
In this agreement, where commencing with a capital letter:
- Business Day means Monday to Friday, excluding public holidays in Western Australia, Australia.
- Billing Start Date means when You activate or commence Your paid subscription, or any later date We notify to You.
- Confidential Information means any information of whatever kind (whether or not in material form and whether disclosed by or on behalf of a party before or after the execution of this agreement) that:
- is by its nature confidential; or
- is designated by that party as confidential; or
- a party knows or reasonably ought to know is confidential,
- Data means data inserted into the Listing Application, as updated from time to time, for inclusion in the Directory.
- Directory means the Great Nature Directory, the online directory of workplace health, safety, injury management and wellbeing service providers, product suppliers and support services (including helplines) that We publish on the Website, as updated from time to time.
- Directory Services means the inclusion of Your Data on the Directory, as further specified in the description of Your selected Plan on the Website at the time of Your application or renewal (currently at https://directory.greatnature.ai/providers/register and /products/register), as updated from time to time.
- Fees means the fees specified in the Key Terms for Your selected Plan and Subscription Period, as displayed on the Website at the time of Your application or renewal.
- Force Majeure means any act or event beyond the reasonable control of a party, whether foreseen or not, which delays, interrupts or prevents such party from performing its obligations under this agreement.
- GST Act means A New Tax System (Goods and Services Tax) Act 1999 (Cth).
- Intellectual Property means all patents, patent applications, trade marks, designs, copyright, know-how, trade secrets, inventions, rights in confidential information and all other intellectual property rights whether registered or unregistered and rights to apply for any of the same.
- Listing Application means the online form on the Website completed by You or on Your behalf in order to obtain the Directory Services.
- Personnel means directors, officers, employees or authorised representatives of a party.
- Term means the period specified in the Listing Application.
- Website means the website at https://directory.greatnature.ai and any other website or app operated by Us under the Great Nature name (including greatnature.ai).
19.1In this agreement, unless the contrary intention appears:
(a)a reference to legislation (including subordinate legislation) is to that legislation as amended, re-enacted or replaced, and includes any subordinate legislation issued under it;
(b)the singular includes the plural and vice versa;
(c)another grammatical form of a defined word or expression has a corresponding meaning;
(d)a reference to any document or agreement includes that document or agreement as amended, novated or replaced from time to time; and
(e)a reference to a person includes a natural person, partnership, body corporate, association, governmental or local authority or agency or other entity.
Questions about these Directory and Listing Terms should be sent by email to us at [email protected].
See also our Privacy Policy.